Shipping & Returns
SHIPPING POLICY
Small Yogis aim to ship goods as soon as possible, same or next business day in most cases.
Our distribution warehouse is located in South Australia and generally, in-stock items shipped should be received no later than 7 business days in Australia. We understand that expedited shipping may be required and for further assistance, please contact us directly so we can help you make the proper shipping arrangements.
Please email us at smallyogis@gmail.com if you have any additional questions regarding shipping.
RETURN & EXCHANGE POLICY
Refunds are issued in circumstances whereby products that are under warranty cannot, for whatever reason, be replaced or repaired. We may need to issue a refund whereby products have arrived damaged or faulty and a replacement is neither available in our store or from our supplier. In most cases, such products are required to be returned, however, this is usually determined on a cases-by-case basis and can vary from one customer to the next.
Once the product in question is received back in our store, and a refund is agreed to be the best course of action, a refund is usually processed within a 48 hour period. And please note that refunds can only be issued back to the same method that was originally used to make the payment and it cannot be issued to any other person.
Please email us at smallyogis@gmail.com if you have any additional questions regarding return and exchange policy.